Frequently Asked Questions
|
| How do I sign up?
You must register. Use your legal name when registering under Parent Information as well as your student's legal name under Student Information. You MUST be the student's parent or guardian. You only need to register one time. List all students that attend CISD on the form.
|
| I am not sure if I am
registered, should I register again?
No! Duplicate registrations cause errors in Parent Connect. Email: parentconnecthelp@crosbyisd.org and we will let you know.
|
| I want to see my student's
current grades but when I click on the Grades Pencil - I get past progress
reports.
That is exactly what the Grades pencil is for. If you wish to see current grades - click on the Assignments pencil.
|
| When I click on the
Assignments pencil I get nothing - just a box that says Today & Tomorrow!
Click next to the down arrow next to Today and Tomorrow and you will see This School Year. This is what you want to highlight.
|
| Alert Notifications
e-mails drive me crazy - can I turn them off?
Click on Settings - it will allow you to turn off the alert notifications
|
| Can I change my e-mail
address?
Yes, Click on Settings while in Parent Connect. It will take 24 hours to take effect.
|
| Can I change my password?
Yes, click on Settings while in Parent Connect. Be careful, do not try to use your account again for 24 hours. As always, with password trouble - e-mail parentconnecthelp@crosbyisd.org.
|
Questions? Problems? - if
it is about a grade or assignment e-mail the teacher. If you are having
trouble using Parent Connect - |