Parent Grievance Form- FNG

Crosby ISD Grievance Process

Level 1 – Campus Principal

• Purpose: Resolve concerns at the campus level.

• Steps for Parents:

  1. Complete the grievance form with your child’s information and a clear description of the issue.

  2. Submit the form to the campus principal.

  3. The principal will review, investigate, and respond, within 10 business days.

Level 2 – Director of Student Services / District Administrator

• Purpose: Address concerns not resolved at Level 1 or that involve district-wide policies.

• Steps for Parents:

  1. Submit a grievance form to the Director of Student Services.

  2. Include all documentation from Level 1.

  3. The Director will investigate and provide a written response, within 10 business days.

Level 3 – Superintendent Designee

• Purpose: Review unresolved grievances from Level 2 or serious matters requiring district-level attention.

• Steps for Parents:

  1. Submit a grievance form and all supporting documentation to the Superintendent designee.

  2. The Superintendent designee may request a meeting and will provide a written response.

Level 4 – School Board / Final Appeal

• Purpose: Final review if the grievance remains unresolved after Level 3.

• Steps for Parents:

  1. Submit a formal grievance appeal to the School Board through the Superintendent.

  2. The Board will review the documentation, may hold a hearing, and issue a final written decision.

Tips for Parents at All Levels:

• Keep a copy of every form and attachment submitted.

• Include dates, times, locations, and names when relevant.

• Be clear, factual, and respectful in your descriptions.

• Attend any requested meetings to support your grievance.

Level 1 Grievance Form: Please note, once completed, the form will be submitted directly to the campus principal.