Tech Spport
  • Crosby ISD is committed to supporting the technology needs of our students, parents, and staff. Below you will find general FAQs. To the right, you will find our Technical Support Ticket system as well as our Student/Parent Self Help Resources section which contains device and software specific FAQs, how to documents, and tutorial videos.

    If you require additional assistance for a Crosby ISD issued device beyond what is on this website, please e-mail us at helpdesk@crosbyisd.org, or enter a Technical Support Ticket.

    Please note: Crosby ISD technical support staff are unable to assist with hardware related issues on devices that are not owned by Crosby ISD.

FAQs

  • We do not have internet at home. What should we do?

  • Who is responsible for damage or replacement costs?

  • Is the student required to return the device if they withdraw?

  • How do I use the iPad (beginners)?

  • Can students connect an iTunes account to their District iPad?

  • Where can I find the Student-Parent-Mobile Device Handbook?

  • Who do I contact if I have an issue with my district device or app?

  • What are my student's username and passwords?

  • Help Desk
  • Login Assistance

Site Quick Links

  • Skyward Family Access
  • Schoology
  • Microsoft 365
  • Teams
  • Clever

Self Help Resources

  • iPad/MacBook
  • Skyward Gradebook
  • Schoology
  • Clever
  • OneNote
  • Teams